A descriptive study of the process post-secondary military institutions use to adopt, implement and train for use of new instructional technologies.
William David Miller Virginia Polytechnic Institute and State University
A Dissertation Submitted in Partial Fulfillment Of Requirements for the Degree of Doctor of Philosophy In Instructional Design and Technology
Dr. David M. Moore (Co-chair) Dr. John K. Burton (Co-chair) Dr. Peter Doolittle Dr. Mark E. Sanders April 14, 2010 Blacksburg, Virginia
Keywords: higher education; diffusion of innovation; faculty development; innovation-decision process; adoption of innovation; instructional technology Copyright 2010, William David Miller All Rights Reserved
A descriptive study of the process post-secondary military institutions use to adopt, implement and train for use of new instructional technologies
William David Miller
ABSTRACT
The purpose of this descriptive case study was to identify the strategies used by post-secondary military institutions to adopt, implement and train faculty for the use of new instructional technologies in the learning environment. Termed the Innovation Migration Process, it includes: 1) the adoption decision (selection of the innovation), 2) strategies for implementation and, 3) how faculty are trained on its use. The study was a two phased, explanatory, mixed-methods design beginning with a quantitative survey, followed by twelve qualitative interviews conducted at two exemplary institutions. The study identified two strategies are used to adopt new technology: 1) authoritative decisions from the "top-down" and 2) a bottom-up strategy where new technology is first used by innovators who work with a central organization to adopt the change. Five strategies were identified to implement the innovation: 1) centralized training; 2) leadership commitment; 3) tapping expertise; 4) well defined support for pedagogy and technical issues; and 5) a robust infrastructure. Four strategies were found for training faculty: 1) tapping expertise (indicating training and implementation are interwoven); 2) formal training; and 4) dedicated training time. The fourth strategy, incentives and rewards, was used successfully by one of the two exemplary institutions, but few of the other institutions offered either of these for training. Suggested guidelines for post-secondary, military institutions include: create a culture of innovativeness; demonstrated commitment by the leadership; follow Ely's Eight Conditions for Implementation; develop a centralized training organization; develop a robust technical support organization; invest in the infrastructure; seek out and support innovators; use a formal faculty development program.

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