第十二章
沟通第一节 沟通的原理
第二节 组织沟通
第三节
沟通管理第四节
组织冲突与谈判What
Is Communication?- Communication involves the transfer of meaning. If no information or ideas have been conveyed, communication hasn’t taken place. The speaker who isn’t heard or the writer who isn’t read doesn’t communicate.
- The philosophical question “if a tree falls in a forest and no one hears it, does it made any noise?” must, in a communications context, be answered negatively（否定地）.
- However, for communication to be successful, the meaning must be imparted （告知）and also understood. A letter written in Portuguese addressed to a person who doesn’t read Portuguese can’t be considered communication until it’s translated into a language the person does read and understand.
- Communication is the transferring and understanding of meaning. Perfect communication, if such a thing were possible, would exist when a transmitted thought or ideas was perceived by the